Privacy Policy

Type of website: Real estate advertising platform.

Our website address: https://kenyapropertyfinder.com/

Introduction:

At Kenyapropertyfinder.com, we are dedicated to upholding the privacy and security of your personal information. (“Kenyapropertyfinder.com”, “we”, “our” or “us”), deeply respect your privacy and have tailored our privacy policy, known as our ‘Policy,’ to oversee your use of our website.

This Policy outlines our procedures for collecting, storing, securing, sharing, and utilizing any personal data obtained during your interactions with our Platform or the services provided through our Site.

Our adherence to this Policy aligns with the principles outlined in the Data Protection Act of Kenya 2019, ensuring your privacy rights are respected and upheld.

Our Privacy Policy explains how we collect, use, share and protect your personal data when you visit Kenyapropertyfinder.com or engage with our services. By using Kenyapropertyfinder.com, you agree to comply with the regulations outlined in this Privacy Policy.

We encourage (‘you’, ‘user’, ‘prospect’) to carefully review this Privacy Policy and ensure that you fully understand and agree to it. You are under no legal obligation to furnish us with any personal information, and you have the freedom to decide whether to provide it or not. If you prefer to register as a user (Agency, Buyer, Seller, Agent, Project Developer, or Property owner) but prefer not to disclose your personal data to us or have it controlled by us, please refrain from interacting with us or using our services. However, if you are a member of the general public, you are welcome to use our services without providing personal data.

This Privacy Policy provides detailed insights into our practices regarding:

• Data Collection
• Data Uses
• Data Retention
• Data Security
• Data Sharing
• Cookies Policy
• Communications
• Individual Data Rights
• Duties and obligations
• Supplementary Information and Contact Details
• Changes to Privacy Policy
• Disclaimer

Data Collection

Personal information is collected upon visiting Kenyapropertyfinder.com and registering to use our services. This encompasses details such as name, email address, phone number, address, and any other voluntarily provided information when posting property ads or contacting us.

Data is also gathered when using our Services or contacting us, either directly or through third-party services. The following categories of personal data may be collected from our users:

1. Contact information: Details like name, email address, phone number, and other contact information are collected when creating an account, submitting property listings, or reaching out to us.

2. Property Details: Information related to posted property listings, including location, features, description, price, and contact details, is gathered.

3. User Preferences: Data concerning preferences, interests, and browsing history on the website may be collected.

4. Device and Usage Information: Information about the device used to access Kenyapropertyfinder.com, such as IP address, browser type, operating system, and other usage details, may be automatically collected.

Additionally, direct interactions and communications with us, including correspondence for user experience, support, and training purposes, as well as chats, surveys, feedback, calls, and video recordings, may be stored and analyzed.

Data Uses

We utilize the collected information to enhance our real estate advertising services, personalize your platform experience, address inquiries, and send pertinent communications regarding property listings and services.

The data gathered from users serves primarily to ensure the efficient delivery of our services. This includes facilitating property listings, searches, and inquiries, as well as optimizing the platform for user-friendly property listings. Additionally, we guarantee seamless transactions to enhance the user experience. Moreover, this data is integral to continuously refining our services, aiming to improve platform functionality and features while offering users an optimized and personalized experience. Furthermore, user data enables effective communication of important updates and relevant information regarding property listings, ensuring users are well-informed about the latest developments in the real estate market.

Data Retention

We retain your personal data solely for service provision purposes and do not store payment information.

Your data is kept for the necessary duration to fulfill our Privacy Policy and support service provision. This includes maintaining our relationship, complying with legal obligations, and handling disputes.

Our retention practices comply with laws, ensuring log-keeping and evidence retention. We reserve the right to delete or restrict access to your data, except as legally mandated or specified.

For inquiries about our data retention policy, contact us at privacy@kenyapropertyfinder.com.

Data Security

We are committed to ensuring the security of your data to the best of our abilities.

Our team, in collaboration with trusted partners, implements a range of robust mechanisms, software, and protocols to safeguard your personal information, minimizing the risk of loss, corruption, or unauthorized intrusion. These security practices align with widely accepted industry norms. Despite our steadfast commitment to protecting your personal and private information, it’s essential to recognize that no system can ensure complete security of data stored with us or external entities.

While we employ industry-standard security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction, it’s important to note that no method of transmission over the internet or electronic storage is entirely secure.

Data Sharing

We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with trusted third parties, such as real estate agents or property developers, to facilitate property transactions or provide additional services.

We may share your data for various purposes, primarily to facilitate the provision of our services to you and to comply with legal obligations.

1. User Consent: We do not sell, trade, or rent your personal information to third parties without your explicit consent.

2. Trusted Partnerships: However, we may share your information with trusted third parties, such as real estate agents or property developers, to facilitate property transactions or provide additional services.

3. Contractual Obligations: We may share your information with business partners, suppliers, and subcontractors to fulfill contractual obligations and ensure smooth operations.

4. Improvement and Optimization: Analytics and search engine providers assist us in improving and optimizing our site, enhancing your browsing experience.

5. Legal Compliance: In rare circumstances, we may be required to disclose your personal data to government and law enforcement agencies as part of our legal obligations at Kenyapropertyfinder.com. This could occur in response to a subpoena, search warrant, or court order, or to comply with applicable laws and regulations. Such disclosures may happen without prior notice to you if we firmly believe: (a) we are legally compelled to do so; (b) disclosure is necessary to investigate, prevent, or take action against suspected illegal activity, fraud, or other wrongdoing; or (c) such disclosure is vital to safeguard our legitimate business interests, including the security and integrity of our real estate services. Please be assured that we will only make such disclosures when absolutely necessary and in strict compliance with legal requirements

6. Automated Processing: Some data may be processed through automated means, with provisions for reconsideration upon request.

7. Partnership Synergy: We collaborate with carefully selected third-party entities and professionals. These esteemed Service Providers play a pivotal role in enriching our platform across various crucial functions, encompassing hosting and server co-location, communications and content delivery networks (CDNs), data analytics, marketing and advertising, cybersecurity, fraud detection and prevention, billing and payment processing, web and email analytics, session recording, remote access, performance measurement, data optimization, social and advertising networks, content provision, and support and customer relation management systems.

Third-party service providers: In the course of providing our Services, various entities including our affiliates, agents, contractors, representatives, trusted business partners, and third-party service providers (including but not limited to the following entities) may access your personal data. Specifically, we utilize Google Ads, Facebook Ads, Twitter Ads, Microsoft Ads, Pinterest, TikTok, LinkedIn Ads, WhatsApp and Telegram to effectively target our audience with relevant advertisements. It’s important to note that all data is anonymized to ensure the privacy of our users, and our company cannot trace specific actions back to individual customers or users. Furthermore, we employ CloudFlare to optimize the performance of our web pages and enhance user experience.

External Links and Services: At Kenyapropertyfinder.com, we may provide links to third-party websites and incorporate third-party services into our platform. It’s important to understand that these external websites and services operate independently and are not governed by Kenyapropertyfinder.com’s Terms and Conditions or Privacy Policy. Instead, they are subject to the terms, privacy practices, and policies of the third parties. We encourage you to carefully review the terms and privacy policies of these external entities before using their services or providing any personal information.

Account Administrators: User data may be shared with the account administrator or other users within the same account, where applicable. This enables the account administrator to monitor, process, and analyze the personal data stored within the account, as well as track your usage of our services. Account administrators are entrusted with managing the account and overseeing user activities within the organization. They may have access to personal information such as user profiles, permissions, activity logs, and communication channels within our services. We take measures to ensure that account administrators use personal information responsibly and in accordance with applicable privacy laws and regulations. However, we cannot control how account administrators may further share or use personal data once it is accessible to them.

Cookies Policy

Cookies are small text files stored by your browser on your computer or mobile device. At Kenyapropertyfinder.com, we utilize cookies to provide and optimize the user experience.

We and our service providers employ cookies and similar technologies for performance monitoring, tracking, analytics, and personalization purposes, aiming to provide you with an improved browsing experience.

How We Use Cookies

We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the functioning of our website. They enable basic functions like page navigation and access to secure areas of the website.

• Analytics Cookies: These cookies help us analyze how visitors use our website, which allows us to improve its performance and usability.

• Preference Cookies: These cookies enable our website to remember information that changes the way the website behaves or looks, such as your preferred language or region.

Your Cookie Choices

You can choose to accept or decline cookies through your browser settings. However, please note that disabling cookies may affect your experience on our website and limit certain features.

To learn more about our cookies practices, please visit our Cookie Policy.

Communications

By providing your contact information, you consent to receive communications from us regarding property listings, real estate news, and related services. You may opt out of receiving these communications at any time by updating your communication preferences or contacting us directly.

At Kenyapropertyfinder.com, we ensure you stay informed through our service and promotional communications.

Service Communications: We prioritize keeping you informed about important updates regarding our Services, including changes or enhancements to our platform, billing matters, login attempts, password resets, and alerts about anomalies detected by our Services. Please note that certain service communications, such as password resets or billing notices, are essential for your use of our platform and cannot be opted out of. You can manage your communication preferences by following the instructions provided in the messages sent to you.

Notifications and Promotional Communications: Additionally, we may notify you about new features, events, special opportunities, or other valuable information. These notifications may be sent through various channels, including SMS, phone, email, or within the platform itself. If you prefer not to receive such communications, you can adjust your notification settings or opt-out by following the instructions provided in the promotional messages. Alternatively, you can contact us at privacy@kenyapropertyfinder.com to update your preferences.

Individual Data Rights

As a user of Kenyapropertyfinder.com, you possess certain individual data rights. These rights include the ability to access, correct, update, or delete your personal information. Additionally, depending on your jurisdiction, you may have further rights such as data portability and the right to object to processing. We are dedicated to assisting you in exercising these rights. If you wish to exercise your privacy rights under applicable laws, including the General Data Protection Regulation (GDPR), you have the right to request access to specific pieces of personal data collected, categories of personal data collected, and categories of sources from whom the personal data was collected. You also have the right to request rectification or erasure of your personal data held with Kenyapropertyfinder.com. To exercise these rights, please log in to your account and navigate to ‘My Profile’ to edit your user profile

Duties and obligations

At Kenyapropertyfinder.com, we serve as data controllers for the information pertaining to our Prospects and Users. This entails our responsibility to safeguard their data and ensure adherence to the Data Protection Act of Kenya 2019 (Subject to updates or modifications). Our obligations encompass upholding data confidentiality, integrity, and security, while also prioritizing transparency and respecting individuals’ privacy rights.

Supplementary Information and Contact Details

For any inquiries or to exercise your rights under the Data Protection Act of Kenya 2019, please feel free to contact us at privacy@kenyapropertyfinder.com. If you have any questions, concerns, or complaints regarding our Privacy Policy or the management of your personal data, don’t hesitate to reach out to us at the same email address.

Changes to Privacy Policy

We are committed to maintaining transparency and adhering to the latest standards. Therefore, we regularly review and improve this Policy to align with evolving practices, operational requirements, legal obligations, and other relevant factors. Any modifications to this Policy will be promptly published on the Website. Your continued use of our services after these updates signifies your acceptance of the revised Policy. Additionally, if you are a registered user, we may, at our discretion, notify you of any revisions via email.

Disclaimer

Kenyapropertyfinder.com (a website of Taptok Property Link LTD) serves solely as a facilitator, connecting sellers, buyers, and renters by providing information from builders, developers, sellers, or property owners. It is important to note that Kenyapropertyfinder.com does not participate in or control any transactions between users and builders, developers, sellers, owners, or renters.

Kenyapropertyfinder.com fully absolves itself from any responsibility or liability for mediating or resolving disputes or disagreements between users and these entities. Both users and builders, developers, sellers, owners, or renters are solely accountable for resolving any disputes that may arise, without involving Taptok Property Link LTD or Kenyapropertyfinder.com in any capacity.

Prior to engaging in any financial transactions or agreements regarding property listings on this website, users are strongly advised to conduct thorough inquiries and seek appropriate guidance. Caution and due diligence should be exercised when interacting with property listings or advertisements. Kenyapropertyfinder.com shall not be held liable for any resulting loss or damage.